214-310-1356
We’ve been looking closely at map listings recently and last week we delved into the various mapping apps available. But with the holiday season fast approaching, it’s time to shift gears and focus on creating local marketing campaigns to help your local business clients get more business.
Holiday Marketing Strategies With the Google Business Profile
The busy holiday season is closing in and no doubt most of your clients will be pleased with an upswing in new customers. Among the many marketing tools at your disposal this year is, of course, Google Business Profile (GBP), which was formerly called Google My Business. If applied effectively, GBP posts will be a key driver of sales for local businesses, with the chance to apply offers, discounts, flash sales, limited-time coupons and event announcements.
It is, however, best to assume that competing businesses will also be going all out to reach local consumers. Therefore, the businesses that plan their seasonal campaigns are best poised to capitalize on consumer interest. In practice, this means developing a joined-up marketing approach that ties GBP posts to social media profiles, along with video uploads, graphics and even influencer marketing if appropriate.
Using Google Business Profile as a Promotional Channel
It is clear Google wants to provide searchers with detailed information requiring as few clicks as possible. We’ve actually shared some data on this before. And with this in mind, leveraging all the features available within Google Business Profile will definitely help.
Utilize These Types of GBP Posts for Holiday Marketing
- Offers – Create a time-sensitive offer, including coupon codes, sales copy, graphics and video.
- What’s new – You could add a new seasonal product – product bundle, limited-time deal – and use this section to draw attention to it.
- Events – Hold a holiday-themed event and promote it using GBP.
- COVID-19 – Reduce COVID-19 concerns by publishing your safety and hygiene protocols.
Add Services & Products Including Descriptions to the GBP
Have you noticed how services are only available in the Google Business Profile on mobile? That’s ok. You definitely should add them to a GBP listing anyway. Make sure you also add a description for each service.
You can also add products on a GBP. For most categories, this is viewable in desktop and mobile on a business’ listing. You can update the pricing and other details related to seasonal sales. Make sure to include a description for each product.
And while we know you are thinking about tangible products, Google is fine with your utilizing products to add services (at this point). Below is an example of a service that has been added as a product on a GBP listing.
Visual Appeal Makes All the Difference
Ultimately, the reason for enhancing a Google Business Profile listing is to increase the number of actions taken by targeted consumers. An often-overlooked part of increasing customer activity is the use of custom graphics. In fact, Google indicated that adding photos to business profiles leads to 42% more requests for directions on Google Maps and 35% more website clicks than websites without photos.
BrightLocal’s Google Business Profile Insights Study found that businesses with more than 100 images on GBP get 2,717% more direction requests, 520% more calls and 1,065% more website clicks than the average business.
If your customers are in an industry in which having lots of photos on their GBP is a challenge, creating custom graphics can help solve this.
Above is an example of an image created for a dentist’s GBP listing for Halloween. This image could be used as a photo or with a GBP post. It could work well with either one. Below is an example of an image created for an allergy doctor’s GBP post.
In both examples, the images are promoting useful content that is seasonally relevant and provides value to a searcher. We previously discussed the fact that Google is becoming more social and these are examples of content that would work on GBP and across social media.
Holiday Disruption Could Be On the Horizon
Over at Street Fight, they have been discussing the potential for supply chain issues this coming holiday season. Many customers are aware of the need to start shopping early and will have expectations when they buy from local businesses. To alleviate most issues, work with your local business clients to communicate openly on timelines and set clear expectations with customers. Utilizing Google Business Profile and social media can help alleviate their customers’ concerns.
Google Business Profile Listings Made Easy
Are you managing listings for multiple clients or multi-location brands? Our listing management services and Google Business Profile Tool manage your client’s business data and the GBP from our partner dashboard. Request a demo by calling (214) 310-1356 to see how we can help you better serve your local business clients this holiday season.