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It’s not easy for businesses to get reviews from their customers, and the fact is, local businesses need reviews in order to appear higher in search results than their competitors. Reviews indicate trust, and the more online consumer trust a business has translates to more trust with Google.
According to Bright Local’s 2015 Local Consumer Review Survey, 92 percent of consumers read online reviews and 68 percent of them say positive reviews make them trust a local business more.
How Can a Business Get More Reviews from Their Customers?
I have written in-depth on this topic from asking for reviews to responding to negative reviews, so I won’t get into those details today.
At Advice Local we are dedicated to providing the best local presence management platform and tools to our resellers and SMB clients. For this reason, our dashboard includes integration to monitor reviews and share selected ones on social media. But this is only one step in a much bigger process.
Before a business can respond to reviews and share them on social media, they need the customers to actually provide a review. This process alone can be tedious and frustrating for business owners.
And, let’s face it, when customers provide a review, they don’t visit every review site the business is listed on; they provide one review on one review site, most likely the one they trust and use the most.
But what if there was an automated method to email customers, asking them to write a review, and directing them to the review site where it’s needed most?
Advice Local Partners with Grade.us Review Management Software
Well, this is where our new partnership with Grade.us comes in to the picture!
As Jon Hall, founder of Grade.us stated:
“To excel at the reviews game, you need more than just a solid business: you need good tools and good partners. We’re thrilled to be bringing the Grade.us platform to Advice Local – these guys know local, they know marketing and they know technology. They’re everything we look for in a partner.”
Our resellers can signup for this service through us, and leverage the power of Grade.us review software for their clients. If you would like more detailed information, please contact your account manager. If you’re too excited to wait, click here, to learn more now and run a scan to see current review scores.
What are the Benefits of Using a Review Tool Like This?
- Email Automation Setup – set up a schedule to request a review from your customers
- Specific Review Site Selection – choose which sites need reviews and display those to the customer
- Address Negative Reviews – You have the opportunity to address negative reviews before they show on the review site
Stay tuned; this entire month is dedicated to reviews. We will continue to share more on the Advice Local blog about this important topic.